https://careskillsacademy.freshdesk.com/support/home 2026-04-05T08:01:54+00:00 always 1.0 https://careskillsacademy.freshdesk.com/support/solutions 2026-04-05T08:01:54+00:00 always 0.8 https://careskillsacademy.freshdesk.com/support/solutions/103000255769 2026-04-05T08:01:54+00:00 always 0.8 https://careskillsacademy.freshdesk.com/support/solutions/103000256958 2026-04-05T08:01:54+00:00 always 0.8 https://careskillsacademy.freshdesk.com/support/solutions/103000256993 2026-04-05T08:01:54+00:00 always 0.8 https://careskillsacademy.freshdesk.com/support/solutions/103000256997 2026-04-05T08:01:54+00:00 always 0.8 https://careskillsacademy.freshdesk.com/support/solutions/103000257002 2026-04-05T08:01:54+00:00 always 0.8 https://careskillsacademy.freshdesk.com/support/solutions/103000258489 2026-04-05T08:01:54+00:00 always 0.8 https://careskillsacademy.freshdesk.com/support/solutions/folders/103000633257 2026-04-05T08:01:54+00:00 always 0.64 https://careskillsacademy.freshdesk.com/support/solutions/folders/103000634217 2026-04-05T08:01:54+00:00 always 0.64 https://careskillsacademy.freshdesk.com/support/solutions/folders/103000634236 2026-04-05T08:01:54+00:00 always 0.64 https://careskillsacademy.freshdesk.com/support/solutions/folders/103000634250 2026-04-05T08:01:54+00:00 always 0.64 https://careskillsacademy.freshdesk.com/support/solutions/folders/103000634251 2026-04-05T08:01:54+00:00 always 0.64 https://careskillsacademy.freshdesk.com/support/solutions/folders/103000640798 2026-04-05T08:01:54+00:00 always 0.64 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310905-course-assessment-percentage-score-that-a-learner-attained 2024-11-15T17:35:24+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310907-i-am-thinking-of-closing-my-account- 2024-11-18T20:06:25+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310910-learner-course-completion-time 2024-11-15T17:38:26+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310912-learner-has-an-account-with-a-previous-employer-that-uses-careskills-can-i-transfer-their-records-to 2024-11-15T17:43:44+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310913-completing-the-oliver-mcgowan-course 2024-11-19T19:43:59+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310914-how-do-i-increase-the-learner-limit-on-my-unlimited-account- 2024-11-15T17:45:11+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310915-payg-purchase-standard-and-care-certificates-credits 2024-11-15T21:05:57+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310919-do-you-have-any-funded-training-available- 2024-11-15T21:06:38+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310922-branding-your-company-name-and-logo-on-the-lms 2024-11-18T19:52:06+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310923-email-already-exists-when-trying-to-add-your-new-learner 2024-11-19T20:59:12+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310987-how-do-i-change-my-bank-account-details- 2024-11-18T20:01:40+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310989-deleted-learner 2024-11-18T20:05:55+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000310992-what-is-the-blended-learning-manual- 2024-11-18T20:09:44+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311005-course-list-and-content 2024-11-18T20:13:23+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311008-unable-to-enrol-existing-learner-onto-a-course-s- 2024-11-18T20:26:23+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311011-how-to-download-completed-course-certificates 2024-11-18T21:00:08+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311014-i-would-like-to-open-a-new-account-with-careskills 2024-11-18T21:33:39+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311048-new-or-change-of-administrator 2024-11-19T20:32:17+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311049-i-have-an-admin-account-and-can-t-log-in- 2024-11-18T21:42:57+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311050-how-to-put-my-completed-courses-towards-a-diploma-in-adult-care- 2024-11-18T21:45:49+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311051-learner-s-course-not-showing-on-track-results- 2024-11-18T22:41:31+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311052-learner-has-completed-course-but-status-not-updated 2024-11-18T22:46:35+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311054-email-received-but-i-ve-completed-my-training 2024-09-25T17:27:57+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311055-careskills-training-for-individual-learners 2024-09-25T15:11:53+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311056-why-isn-t-a-course-showing-on-my-list- 2024-09-25T15:16:38+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311057-i-work-for-2-organisations-that-both-use-careskills-how-can-i-access-both- 2024-09-25T15:22:52+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311058-how-can-i-get-my-certificates- 2024-09-25T17:09:02+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311059-access-to-course-assessment 2024-09-25T17:17:39+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311060-i-can-t-log-in 2024-09-25T17:19:41+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311062-what-browser-s-can-i-use-to-access-my-account- 2024-11-15T16:52:27+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311063-are-our-online-courses-accessible-to-learners-that-are-colourblind- 2024-09-25T20:08:09+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311067-i-need-to-contact-my-assessor- 2024-09-25T20:13:08+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311068-starting-my-train-the-trainer-or-qualification-package 2024-11-27T20:49:58+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000311069-accessing-my-train-the-trainer-courses 2024-11-27T20:51:22+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000314062-how-to-save-the-care-certificate-portfolio 2024-09-25T20:59:23+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000314149-learner-online-training-guide 2024-09-25T19:55:04+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000314206-i-ve-sent-in-my-workbook-to-be-assessed-can-i-get-an-update- 2024-09-25T20:40:26+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000314228-how-to-download-and-edit-the-workbook-worksheet 2024-09-25T20:57:22+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000320865-how-to-reset-courses-manually 2024-11-18T20:32:25+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000320894-how-to-unenroll-from-courses 2024-11-18T21:08:07+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000321106-course-refresher-cycles 2024-11-19T19:32:13+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000321123-release-email 2024-11-19T20:58:55+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000322060-passed-my-course-assessment-but-course-is-not-completed 2024-11-27T21:00:12+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347048-the-matrix-and-how-to-track-results 2026-02-11T01:30:28+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347051-how-to-download-certificates-on-atlas-and-allow-learner-access 2026-02-19T13:59:39+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347073-manage-course-training-intervals-refresher-cycles 2026-02-19T13:52:24+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347080-after-your-upgrade-this-is-how-to-add-one-user-learner 2025-07-29T16:15:24+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347088-after-your-upgrade-this-is-how-to-add-learners-in-bulk 2025-04-24T15:28:01+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347212-after-your-upgrade-assign-admin-permissions-and-segments 2025-04-29T17:13:10+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347280-after-your-upgrade-this-is-how-to-edit-admin-rights 2025-04-29T17:15:33+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347298-after-your-upgrade-this-is-how-to-remove-admin-rights-from-a-user 2025-04-24T15:28:31+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347325-after-your-upgrade-this-is-how-to-amend-your-training-service-owner 2025-04-24T15:28:37+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347329-after-your-upgrade-this-is-how-to-enrol-or-unenroll-one-learner 2025-04-24T15:28:50+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347335-after-your-upgrade-this-is-how-to-set-you-course-enrolment-method 2025-04-24T15:28:56+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347336-after-your-upgrade-this-is-how-to-make-bulk-course-enrolments 2025-04-24T15:29:06+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347495-after-your-upgrade-how-to-bulk-edit-users 2025-07-29T16:14:15+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000347584-how-to-purchase-course-credits-on-atlas 2026-02-19T13:51:05+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000348053-after-your-upgrade-this-is-how-to-create-a-job-role-profile-field 2025-07-08T19:07:52+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000348127-after-your-upgrade-payg-credits-explained 2025-04-24T15:29:41+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000348132-after-your-upgrade-this-is-how-to-create-an-organisational-segment-or-site 2026-02-06T21:37:40+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000348142-after-your-upgrade-this-is-how-to-create-a-custom-user-field 2025-04-24T15:30:00+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000348151-after-your-upgrade-this-is-how-to-set-up-smart-enrolments 2025-07-08T21:37:31+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000348321-after-your-upgrade-these-are-the-different-types-of-admins 2025-05-13T20:02:25+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000348976-after-your-upgrade-active-and-inactive-learners-explained 2025-04-29T18:51:20+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000352976-after-your-upgrade-this-is-how-to-reset-a-user-s-password 2025-05-12T20:28:26+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000353079-atlas-walk-through-of-new-admin-platform 2026-02-19T13:49:51+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000358445-after-your-upgrade-how-to-reset-a-completed-course 2025-11-28T19:05:14+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000358543-mfa-multi-factor-authentication 2025-07-09T19:49:51+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000358617-careskills-on-atlas-how-admin-accesses-own-courses 2025-07-10T18:40:27+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000358626-careskills-on-atlas-learner-guides 2025-07-10T19:18:34+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000359335-onboarding-videos 2025-07-18T19:39:34+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000359390-after-your-upgrade-this-is-how-to-archive-a-user 2025-10-08T21:30:42+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000368432-careskills-course-information-guides 2026-01-27T17:21:26+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000389196-navigate-hr-and-ihasco-careskills-elearning 2026-01-27T20:42:07+05:30 always 0.512 https://careskillsacademy.freshdesk.com/support/solutions/articles/103000389574-username-or-email-with-cs-explained 2026-01-31T15:35:11+05:30 always 0.512