After your Upgrade these are the different types of Admins

After your Upgrade you will be able to assign different types of Admin permissions in your account to enable colleagues to manage training or view results.

There is one Training Service Owner allocated for each organisation. They hold the highest level of admin rights, granting them full access to all platform features. Only they can reassign this profile to another user in the organisation.

Training Administrator has the ability to manage the user accounts, enrolments and reports for all users (or those in a particular segment if restricted), manage eLearning settings and access Insights.

Training Coordinator has the ability to manage the user accounts, enrolments and reports for all users (or those in a particular segment if restricted).

Training Reporter has the ability to only view and report on enrolments for all users (or those in a particular segment if restricted). They cannot assign training or bulk download certificates.

Please note that although the system allows you to select multiple User Profiles for a user only one with the highest capabilities will actually take effect and the others will just be ignored.

For further information, please refer to this document: