How to download completed course certificates

Created by Khristian Rawlings, Modified on Mon, 18 Nov, 2024 at 3:30 PM by Jo Jones

Please make sure that the user has successfully completed the course and that it is in date and not expired.

Certificates can only be downloaded by the Admin. In the future both admin and learner will be able to download certificates, if this is required.

Please follow this process:

Select the 'Track Results' section
Select the ‘Certificate Report’ icon.
Use the filters to generate your desired report.
Select the ‘Search’ button.
To download one certificate, select ‘Save’ on the right of the learner’s name.
A PDF of the learner’s certificate will be generated.
To download all certificates or a maximum of 100 per page, click on ‘Select All’ button.
Select ‘Download Selected Certificates’ at the bottom of the page.
A zip folder will be generated with all selected certificates.
Always select the ‘Clear’ button once you have finished with your report.