After your Upgrade this is how to purchase credits

Select the arrow to watch a quick demo:

After your Upgrade this is how to purchase credits

• First, click on "Credits number" button top right which is your current balance.

• Click the pink "Buy credits" to top up your credit balance.

• Select the number of credits required from the dropdown menu to view the available credit purchase options.
• Click on "Add to basket".
• Once in the basket, you can see your total credits after the purchase, ensuring you have enough for all your training needs.
• You'll also see the total price, including a breakdown of the subtotal and VAT.
• If you want to make any changes to the amount of credits you're about to purchase, click "Edit".
• If you're satisfied, click "Check Out Now" to proceed with the payment.
• Enter your payment details and click "Pay" to complete your purchase.
• Once your payment is processed, you'll receive a receipt at the provided email, and your balance will be topped up immediately, allowing you to continue your training.
• This invoice will be sent to the email address provided on the payment page. No emails are sent to the account owner's address notifying them of the increased credit count.
• The company address on the invoice is the one currently on file for the company, regardless of the address the client enters in the payment form.

Select the "View Credit Usage Ledger" button to see a detailed history and breakdown of your credit purchases.

After your Upgrade this is some useful information on PAYG credits:

1 standard credit on the old system is valued at 6 credits on the new system, therefore 6 credits will be deducted for a standard Careskills course.

1 premium Care Certificate credit on the old system is valued at 15 credits on the new system, therefore 15 credits will be deducted for a Careskills Care Certificate course.

All credits have been combined and there is one credit balance which can be viewed in detail by selecting the balance in the top right corner.

Credits are deducted from your account as soon as the learner starts their course, not on enrolment.